IK WORLD PROFILE
IK WORLD PROFILE
“Hardware + Software + Service”Integrated Solution Provider
FAQ

Welcome to the FAQ page of Shenzhen IK world Technology Co., Ltd. Here you will find key information about our products and services, covering detailed instructions from price advantages and customization options to logistics delivery. For any more questions, please feel free to contact us. Hope these FAQs will help you better understand our products and services.

Q: What payment methods do you accept?
A:

T/T wire transfer, L/C at sight, Alibaba Trade Assurance order, etc.

Q: What is your deposit ratio for OEM orders?
A:

30% deposit before production, 70% balance against copy of bill of lading.

Q: How long is your product warranty period?
A:

We provide 12 months factory warranty for all finished products from shipment date.

Q: How to handle defective goods during warranty?
A:

We supply free spare parts or replace defective units in next bulk order based on fault analysis.

Q: Do you do full aging test before shipment?
A:

Generally, products are subjected to 4 hours continuous aging test to ensure stability. while only partial sampling for aging in certain cases.

Q: Projector--Is the lumens value real ANSI lumens?
A:

All our marked lumens are standard ANSI tested data, no virtual lumen labeling.

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